Showcase the best of your business from the very first moment you engage with your customers, with a high-performing, scalable team to manage your personalised marketing needs.

Flexible sales and marketing support services

Our dedicated sales and lead generation services come in three flexible delivery models, and can be tailored to your business requirements.

COMPLETE SALES OUTSOURCING

Step into a complete turnkey telemarketing and sales solution, where we source, interview, onboard, and manage your full sales team for you.

BUILD YOUR OFFSHORE TEAM

Get your offshore sales team up and running faster. We source, onboard and train your specialist offshore team, and take care of the management and admin for you.

DEDICATED SPACE FOR YOUR SALES SOLUTION

Scalable seat leasing options means you can expand your space as your offshore team grows, with all the necessary equipment and software to get them up and running faster.

Grow your business with specialist marketing and sales support

The right sales talent is key in engaging effectively with your customers. We offer the following sales solutions.

TELESALES

Sell directly to your customers with a dedicated team who are focused solely on making sales. Our offshore telesales experts create a platform to connect directly to your captive audience, without needing to schedule meetings or follow-up sales calls.

Drive your business growth and hit your campaign goals with a committed telesales team who are available to work around the clock.

Our telesales teams enable you to:

PROCESS HIGH VOLUMES OF OUTBOUND SALES CALLS
MAXIMISE EXPOSURE FOR YOUR PRODUCTS OR SERVICES
IMPROVE YOUR SALES FIGURES
INCREASE TRUST AND RAPPORT WITH YOUR CUSTOMER BASE

TELEMARKETING

Increase customer interest, market directly to new customers, and boost your sales with a professional, engaging telemarketing team.

Get peace of mind that your sales are being handled by experts, and take advantage of your offshore telemarketing team that knows exactly how to sell to your audience.

Our dedicated telemarketing specialists will:

PROVIDE A PROFESSIONAL VOICE TO ALL INBOUND SALES CALLS
MEASURE KEY METRICS TO GAUGE CUSTOMER INTEREST
BOOST YOUR BUSINESS EXPOSURE AND REPUTATION
GATHER REAL-TIME AND ACTIONABLE FEEDBACK

LEAD GENERATION

Get higher-value, qualified customers delivered directly in your pipeline with experienced lead generation specialists to grow your customer base. 

Expand your customer base and speed up your onshore processes with a dedicated offshore lead generation team.

Our lead generation experts enable your business to:

TARGET THE RIGHT CUSTOMERS WITH SMARTER QUALIFICATION
MAXIMISE YOUR NEW CUSTOMER ACQUISITION PROCESS
BUILD LONG-LASTING RELATIONSHIPS WITH THE RIGHT CLIENTS
AUTOMATE YOUR FOLLOW-UPS TO IMPROVE APPOINTMENT MANAGEMENT
MANAGED OPERATIONS
DEDICATED STAFF LEASING
SEAT LEASING

Here’s how we’ll work together

Streamline your support services by coordinating all your customer-focused activities in one centralised hub.

We’ll help recruit, train, and onboard your talent, housed in one central location to reach your customers at a time that suits them, and ready to scale so you can keep up with your increased call volumes as you grow your business.

An all-inclusive service, everywhere it counts

The OutForce office is ready for your staff with a simple plug-and-play setup. Here’s what you get.

FULLY-SERVICED OFFICES

We set up your workstations to meet your staff requirements, with video conference and cloud-based VoIP facilities available. You get access to a board room, training room, reception, and work areas, as well as all the staff amenities to ensure your team can work comfortably.

EASY ADMINISTRATION SERVICES

As well as providing specialised office space and undertaking your talent search for you, we also take care of your finance and payroll. Our office features full-time onsite HR, and payroll and administration services to ensure your staff and invoices are paid on time.

ONSITE MANAGEMENT

Our onsite managers facilitate and assist in the day-to-day operations of your staff, so you don’t have to spend the time worrying about it yourself. Integrated HRIS and biometrics track your staff time and record their attendance to ensure they’re showing up and actually doing their work.

24/7 IT SUPPORT

Our onsite IT service desk is available 24/7 to keep your offshore team up and running, and fix any integration issues between your office and ours. We provide all the necessary software to keep your staff in the loop with your onshore team.

STRAIGHTFORWARD PRICING

We make sure that our pricing structure is straightforward, with absolutely no hidden charges. You get charged for all regular utilities, with an Annual Service Review to ensure your service and expectation standards are met. And if you’re transferring staff from another BPO, we waive all your recruitment and set fees.

INDUSTRY LEADING SYSTEMS

We ensure a great customer service – every time, including tools to drive high-productivity and monitoring of your staff, powered by industry leading technologies such as Sprout, Pipedrive, Asana and PandaDocs, just to name a few.

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What our happy clients are saying

Having Outforce as a part of my business has allowed my business to grown, its allowed me more time to spend doing what I love and that’s client facing and getting deals done, the support and team work is great and wouldn’t have it any other way moving forward.

Mitch Boulden
Jennings Mortgages

The Outforce team have been fantastic and have displayed professionalism at every turn.

In all dealings with them, they’ve gone above and beyond to ensure that we had the very best candidates presented to our business enabling us to deliver great customer service across all our product offerings.

I’d have no hesitation in recommending their team.

Deb Kozaris
Chief of Staff (TCN)

Build your offshore financial team
– the easy way

Get in touch today to discuss the best telemarketing and telesales support options your business needs and we’ll provide advice on what’s required to match you with the best offshore talent to help your business grow.

Get in touch