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Issue 04  | April 2024

Cultivating a community of success: The Outforce Referral Program
​by Joe Johnston CEO Outforce

In the heart of Outforce's ethos lies a belief that true success transcends individual achievements, flourishing instead through the collective prosperity of our clients, our partners, and our people. This principle has been the driving force behind the Outforce Referral Program, an initiative designed not just to expand our reach but to strengthen a community where everyone benefits and grows together.

The Spirit of the Outforce Referral Program

The essence of the Outforce Referral Program goes beyond conventional growth strategies. It’s a reflection of the confidence and satisfaction our diverse clientele—from logistics and finance to technology and beyond—have in our services. By encouraging our valued clients and partners to introduce new businesses to our ecosystem, we're not merely seeking referrals, we're inviting them to share in our mutual journey of success. This program is built on the foundation of rewarding relationships, ensuring that our growth directly contributes to the success of our referral partners.

Success Across the Spectrum

The impact of the referral program is best illustrated through the myriad success stories across various industries. Take, for example, a tech startup that, upon being referred to us, leveraged our offshoring solutions to scale their operations efficiently. The referring client, a finance sector stalwart, benefited not only from the program's rewards but also from the strengthened partnership and shared learning opportunities.

Such stories abound within the Outforce community, each one a testament to the program’s ability to foster growth, efficiency, and innovation. These narratives highlight how the referral program has not only enlarged our community but has cemented the concept that our collective success is intertwined.

Building a Success-Oriented Community

What truly sets the Outforce Referral Program apart is its capacity to nurture a community founded on success. Each referral enriches our network, uniting ambitious businesses with a shared vision for innovation and growth. This initiative exemplifies the strength of collaboration and shared ambition, proving that success amplified is success multiplied.

Forward Together

As we continue to build upon our vision, the Outforce Referral Program remains a cornerstone of our strategy. Our commitment to delivering exceptional value is unwavering, and through this program, we aim to extend this commitment to a wider community, fostering an environment where success is a collective achievement.

I extend my heartfelt thanks to our current clients and partners who have embarked on this journey with us. Your endorsement is the highest accolade, and your participation in this program has been pivotal. For those yet to join, I warmly invite you to explore how the Outforce Referral Program can serve as a conduit for shared success and growth.

The journey we undertake through the Outforce Referral Program is more than a pathway to business growth, it's a commitment to fostering a future where every participant, from every sector, can thrive. Let’s continue to forge a legacy of shared success, creating a future that reflects our collective aspirations and achievements.

Joe Johnston. Chief Executive Officer, Outforce.

Discover more about how you can be part of our thriving community through the Outforce Referral Program by visiting https://www.outforce.com.ph/referral-partners-program

Issue 03  | March 2024

Outforce Awarded ISO9001 Certification: A New Benchmark in Quality & Excellence
​by Joe Johnston CEO Outforce

In the dynamic world of global business, maintaining a relentless commitment to quality and excellence is not just a goal at Outforce; it's the very essence of who we are. 

It's with immense pride that we announce a significant milestone that distinctly underscores our dedication to this ethos: Outforce has been awarded the ISO 9001 Certification. Recognised internationally as the benchmark for quality management systems, this certification is a testament to our team’s dedication to not only meeting but surpassing the expectations of our clients and partners. Achieving ISO 9001 certification signifies that Outforce adheres to a framework emphasising efficiency, client satisfaction, and ongoing improvement. This achievement assures our clients of the superior quality and consistency of our services, reinforcing their confidence in our ability to deliver consistent excellence and underscoring our commitment to continual enhancement of our processes for peak performance.

The path to ISO 9001 certification was intensive and enlightening, demanding every member of our team to deeply engage with our operational practices, aiming for relentless improvement. This process was more than a rigorous examination of our operations; it was an opportunity to reinforce the robustness, effectiveness, and alignment of our quality management system with our overarching mission. Yet, this milestone is not a final destination but a part of our continuous journey towards excellence, serving as a guiding framework for both our current operations and future growth. It ensures that as Outforce continues to evolve, our focus on delivering the highest quality services to our clients remains unwavering.

As we celebrate this achievement, we also set our sights on the future. The ISO 9001 certification lays a solid foundation for continuous innovation, quality, and leadership in global offshore recruitment and outsourcing. Our commitment to our clients is reinforced by this certification, serving as a promise of our continued dedication to meeting their needs with the highest standards of quality and professionalism. This milestone is a shared success, a reflection of the trust, support, and hard work of our clients, partners, and the entire Outforce team. 

Moving forward, we are buoyed by the assurance that our practices are internationally recognised as among the best, certified not just by our achievements but by the rigorous standards of ISO 9001. Here's to forging ahead into a future where we continue to set benchmarks, exceed expectations, and shape the future of our industry, together.

Joe Johnston. Chief Executive Officer, Outforce.

Issue 02  | February 2024

Traditional Outsourcing verse Innovative Offshoring
​by Joe Johnston CEO Outforce

In today's fast-paced and constantly evolving business world, the traditional model of outsourcing, once a mainstay in global workforce solutions, is being outpaced by the need for more dynamic and integrated approaches. We are already leading the shift through our innovative 'future-focused' approach to offshoring at Outforce. This strategic pivot is more than just a change in services; it's a response to the changing needs of global businesses, driven by the demand for more control, integration, and alignment with business goals and cultural dynamics.

The traditional outsourcing model, characterised by a provider handling all aspects with a hands-off approach for clients, has shown its limitations in today's landscape. It often leads to a disconnect between the offshore team and the client's internal culture and processes, creating challenges in seamless integration and alignment. Additionally, this model typically offers limited visibility and control over tasks, KPIs, and service quality for the clients, coupled with complex and sometimes opaque cost structures.

Contrastingly, Outforce’s approach to offshoring addresses these challenges head-on. We provide comprehensive support in HR, Payroll, Facilities, IT, and regulations, coupled with ongoing business support. Our model emphasises a full-time, dedicated staff that is chosen by and integrated seamlessly into the client's business, mirroring their approach, processes, and culture. This ensures not only enhanced efficiency and cultural alignment but also offers clients full visibility and control over processes, tasks, KPIs, and service quality. Furthermore, our straightforward, transparent, and cost-efficient pricing model stands in stark contrast to the often complex and hidden cost structures of traditional outsourcing.

In the current global business environment, this shift towards a more integrated offshoring model is crucial. Companies today require more than just task execution; they need strategic partners who can align closely with their broader business objectives and cultural ethos. By adopting Outforce's offshoring approach, businesses gain not just in terms of cost-effectiveness and operational efficiency but also in ensuring that their offshore teams are true extensions of their onshore operations, sharing the same values, objectives, and commitment to quality.

The move to offshoring at Outforce is not just keeping pace with business trends; it's setting a new standard in how global workforce solutions are delivered. It's about building bridges between different parts of the world, ensuring that despite geographical distances, businesses can operate as unified, cohesive units. This approach is essential for businesses looking to thrive in the modern global marketplace, where adaptability, integration, and strategic alignment are key to success.

Joe Johnston. Chief Executive Officer, Outforce.

Issue 01  |  January 2024

The Future is Now
​by Joe Johnston CEO Outforce

In the rapidly evolving business world, the necessity for change is more apparent than ever. At Outforce, as CEO, I've observed a paradigm shift in the approach towards global workforce solutions. The emerging trend isn't just a fleeting change; it's a crucial adaptation to the new era of business - a transition from traditional outsourcing to a more integrated and strategic model of offshoring.

Traditional outsourcing has largely been about delegating tasks to third-party providers, often located overseas. While cost-effective, this approach often leads to a disconnect, with disparities in work culture, time zone challenges, and varying commitments to a company's long-term vision. Essentially, while traditional outsourcing addresses some issues, it also introduces new challenges, particularly in maintaining the quality and integration of work.

Offshoring, in contrast, offers a more progressive solution. At Outforce, we perceive offshoring as an extension of a company's team, though located offshore. This approach ensures greater control over operations, ensuring that offshore teams align closely with a company's culture and standards. The benefits are extensive, ranging from cost savings and access to a global talent pool to enhanced scalability and flexibility.

The feasibility of managing remote teams has been vastly improved thanks to technological advancements in communication, project management, and collaboration tools. Offshoring is no longer just a concept; it's a practical and efficient reality in today's business landscape.

Our methodology at Outforce is deeply rooted in partnership and integration. We don't merely provide staffing solutions; we integrate talent into our clients' teams. This integration leads to a deeper understanding of our clients' business objectives, culminating in enhanced productivity, innovation, and success.

The effectiveness of this approach is reflected in the growth and satisfaction of our clients. Embracing offshoring has not only streamlined their operations but also given them a competitive edge in their respective industries.

The business world is constantly facing rapid changes and uncertainties. In such an environment, the ability to quickly and efficiently adapt is crucial. In my view, offshoring is not just an alternative to traditional outsourcing; it represents the future of global business operations.

Businesses worldwide are grappling with challenges like cost management, talent shortages, and the need for agility. Offshoring emerges as a viable, effective solution, offering not just short-term benefits but laying the groundwork for long-term, sustainable growth.

The move towards offshoring is more than a change in strategy; it signifies a redefinition of global workforce operations. It's about creating connections, not just between countries, but within the core fabric of our businesses. At Outforce, we are dedicated to leading this movement, striving for a future where businesses of all sizes and locations can leverage the full potential of a truly global workforce.

Joe Johnston. Chief Executive Officer, Outforce.

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