Australian-owned BPO for smarter offshore teams
OutForce builds dedicated offshore teams in the Philippines that work inside your systems, on your hours — 750+ professionals across Manila, Cebu and Clark since 2018. Top Filipino talent, AI-assisted hiring, secure Class A facilities, and pricing you can actually see. You keep control; we handle everything else.
The future force of offshore recruitment & outsourcing
Teams that stay because they want to
Your offshore team is only as strong as the culture around it. OutForce is Great Place to Work® Certified and one of HR Asia’s Best Companies to Work For in Asia in 2025 and 2026, and 85% of our people say it’s a great place to work. That culture is a big part of why retention sits above 95%, so the people you train stay with you.
Looking for a job? See our open roles.
Audited for security. Awarded for culture.
Anyone can say they’re secure and a great place to work. We’d rather be checked. External auditors certify our security and quality systems, while Great Place to Work and HR Asia assess our culture. For you, that means audited systems around your data, and a team in a workplace people don’t want to leave.
Audited & certified
Awarded · HR Asia 2026
-
Best Companies to Work For in Asia
Named two years running, in 2025 and 2026
-
Diversity, Equity & Inclusion
Everyone welcome, heard and given room to grow
-
People Transformation
Investing in our people’s skills and growth
-
Sustainable Workplace
A place to build a career, not just pass through
-
Tech Empowerment
Tools and AI that make jobs better, not smaller
ISO certificate numbers are listed on our Security page. The story behind our 2026 awards →
Industry specialists, not generalists
Specialist teams trained on the workflows, tools, and compliance demands of your industry.
Telecommunications
Billing operations, network support, and customer care that keep subscribers connected and providers competitive.
Discover →Financial Services
Payment processing, fraud screening, and regulatory support so institutions can stay focused on clients and growth.
Discover →Healthcare
Medical billing, claims handling, and patient support delivered with accuracy and strict compliance.
Discover →Transportation
Logistics coordination, fleet admin, and route support that lower operating costs and keep deliveries moving.
Discover →Cut costs. Scale fast. Stay in control.
- Transparent pricing, full control. One clear rate — salary plus a fixed service fee. No hidden charges, and you manage your offshore team as if they sat in your office.
- Lower overhead. We run hiring, payroll and the office for you, so you skip the costs that make local hiring expensive.
- Rapid scaling. Deploy in as little as two weeks from premium, enterprise-secure facilities in Manila, Cebu, and Clark — and flex headcount up or down with no lock-in contracts.
What every OutForce team runs on
Skills-first hiring
AI-assisted screening surfaces the strongest candidates before a human ever interviews them, so hiring stays skills-first. Our Philippine teams embed directly into your operations.
Process discipline
We tune workflows, remove friction, and automate the repetitive — reducing risk and keeping quality consistent from recruitment through day-to-day management.
Audited technology
AI, automation, and real-time analytics run on enterprise-grade security and cloud tooling inside Class A facilities — reliability you can audit.
Meet OutForce AI — the automated side of your team
- An AI receptionist that answers every call. Books meetings, raises tickets, recognises your customers — 24/7, no hold queues.
- Robots for the repetitive work. RPA bots take over data entry, reports, and multi-system busywork with zero errors.
- Humans for everything else. Your dedicated OutForce team handles the exceptions, so the AI never leaves a customer stranded.
Why industry leaders trust us
Tracey WenkeProvisioning Coordinator / Accounts — ECNWe’ve worked with OutForce for over four years and have had a very positive experience with both the team and the support they provide.
We currently have dedicated Provisioning and Support Agents, as well as Developers, who have become an important part of our day-to-day operations and work very much as part of our own team.
The OutForce team is responsive, helpful and easy to work with. We appreciate the flexibility they provide in building a team around our requirements, and the ongoing support we receive. We’re very happy with the partnership we’ve built over the years.
Choosing OutForce was one of our best calls this year — they brought structure and a team that was productive from week one. We scaled faster than we expected.Stephen J. RossCEO — Ross Insurance Brokers
Reliable and professional at every step. Onboarding and day-to-day support were smooth, and we felt looked after the whole way through.Deb KozarisCOS — The Card Network
Recruitment, HR, admin — everything ran without us having to chase it. The team they built genuinely feels like an extension of ours.Catherine DixNED — Webprofits
What dedicated teams have delivered
Real engagements, real numbers. See all case studies →
Amazon One Medical: finance & procurement
A Manila team integrated with Coupa and NetSuite on U.S. hours, scaling with membership growth instead of ahead of budget.
Read the case study →Accounting firms: 50–75% lower staffing costs
Dedicated AP/AR, bookkeeping and reconciliation capacity, with retention above 95% protecting institutional knowledge.
Read the case study →Businesses that scale with us
Get your team live in about two weeks
Tell us the roles you need. We can have a dedicated team working alongside yours in as little as two weeks.